handshake - Enterprise Account Manager

• Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners with an emphasis on growth • Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer • Develop and cultivate deep relationships with senior executives at the Director, SVP, VP, and C-suite levels at our partners • Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value • Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake • Manage and present data and value-driven Quarterly Business Reviews • Enlist and inspire customers to participate in Handshake events and other marketing materials • Manage overall customer loyalty, serving as internal advocate and escalation point to customers • Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team • Help scale internal process to support hundreds of premium employers • Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech • Please note: This role is remote-friendly, but candidates within commuting distance of our SF or NYC office are expected to be onsite 3 days a week. Must be willing to travel as needed for customer engagements. • At least 2+ years of sales experience in Enterprise SaaS sales or Account Management, 5+ years in a closing and quota carrying role • Experience preparing renewal proposals, forecasting, and account planning • A strong history of quota attainment and excellent performance on a high-reaching team • Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies • Experience managing customer relationships alongside a Customer Success team • Experience using usage, data and results to demonstrate value and justify expansion • An impeccable communicator with polished and professional sales presentation skills • Experience operating in a high-growth business environment like Handshake