aircall - Senior Revenue Operations Business Partner, EMEA
Requirements
• 5+ years of experience in Revenue Operations, Sales Operations, Strategy & Operations, or a comparable analytical/commercial role, ideally within a high-growth B2B SaaS environment • Strong experience supporting a multi-segment, multi-country GTM organization across direct, partner, and post-sales motions • Demonstrated ownership of forecasting, pipeline management, and QBR processes at a regional or business-unit level • Excellent analytical skills — fluency with Salesforce and BI/reporting tools (Looker, Hex); comfort building capacity, territory, and segmentation models • Experience with annual planning, including territory and quota design • Exceptional stakeholder management — credible with senior commercial leaders and able to influence without authority • Strong communication and storytelling skills; able to turn complex data into a clear executive narrative • A bias for action, comfort with ambiguity, and the ability to operate independently in a fast-moving environment • Fluency in English required; additional European languages (French, German, Spanish) a plus
Responsibilities
• Act as the trusted operational partner to the GM, EMEA, owning the region's GTM operating model and rhythm of business • Run the EMEA forecast process end to end — preparing, facilitating, and following up on weekly forecast calls across the four Areas (FIME, UKI, DACH, Iberia) • Own the quarterly business review (QBR) cadence: structure, narrative, data, and readouts for regional and executive audiences • Deliver analytics and insights across the full EMEA GTM funnel (BDR, AE, PAM, AM, SE, CE, FDE), translating data into clear, actionable recommendations • Lead process improvement initiatives that increase seller productivity, pipeline health, and forecast accuracy • Partner with the Global RevOps Center of Excellence, providing regional inputs and adopting standardized best practices, tooling, and methodologies • Drive annual planning for EMEA, including territory design, segmentation, and capacity/headcount modeling • Support quota setting, coverage models, and GTM design in partnership with Sales, Finance, and the broader RevOps team • Maintain data quality and operational discipline across the region's systems and reporting
Benefits
• 🚀 Key moment to join Aircall in terms of growth and opportunities • 💆♀️ Our people matter, work-life balance is important at Aircall • 📚 Fast-learning environment, entrepreneurial and strong team spirit • 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset • DE&I Statement:
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